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Data Protection & Cookie Charter

Welcome to the Website https://grif.totalenergies.com/

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.  

TotalEnergies Onetech SAS is the « data controller » with responsability for personal data processing on the Website https://grif.totalenergies.com/. These processing operations are carried out in accordance with the applicable law.

 

1. Purpose of processing, legal basis, the period of storage and types of data collected 

When visiting the Website https://grif.totalenergies.com/, you may need to provide us with personal data.

Purposes

Categories of personal data

Legal basis

Retention period

Commercial prospection (marketing)

Identification data (last name, first name, phone number, personal email address, professional email address), professional life data (company name, sector of activity, function, job level, education/training )

You consent us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: [email protected]

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary.

Improve the GRIF software thanks to customer feedback

Identification data (last name, first name, phone number, personal email address, professional email address), professional life data (company name, sector of activity, function, job level, education/training )

You consent us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: [email protected]

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary.

Inform about products, actions, trainings, events

Identification data (last name, first name, phone number, personal email address, professional email address), professional life data (company name, sector of activity, function, job level, education/training )

You consent us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: [email protected]

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary.

Propose services

IIdentification data (last name, first name, phone number, personal email address, professional email address), professional life data (company name, sector of activity, function, job level, education/training )

You consent us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: [email protected]

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessar

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors: SATODEV, I AU CUBE

If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website https://grif.totalenergies.com/. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below. 

3. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

4. Cookies management

A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website https://grif.totalenergies.com/ to make your visits to the website smoother.

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website https://grif.totalenergies.com/ (First party) and some to third parties.

The table below details each cookie.

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website https://grif.totalenergies.com/.

Type of cookie Name of cookie Purpose of the cookie Provider Length
Technical and functional cookies Site (has_js) Contains information on the browsing session and allows the user to access the site. Drupal Deleted at the end of navigation
Technical and functional cookies Drupal.tableDra g.showWeight Drupal’s cookie configuration. Drupal 1 year
Technical and functional cookies authorized_conf ig Allows you to find out which services have been refused or accepted by the user. The name of this cookie is configurable in BO and may have a different name on some sites. Drupal 1 year
Technical and functional cookies utag_main, utag_main_, tealium_segmen t, utag_env_ These cookies can be added to the acceptance of the tealium service. They make it possible to manage the activation or not of other cookies contained in the Tealium Tag management system. Tealium 13 months
Technical and functional cookies getaquote In a Find My Product form, save the user's entries. Drupal 1 year
Technical and functional cookies webform Cookie added to form submission. Drupal 1 year
Technical and functional cookies Welcome_popu p_display Cookie created at the closing of the welcome popup. Drupal Deleted at the end of navigation
Technical and functional cookies Splash_screen Cookie created at the closing of the splash screen popup. Drupal Time of session
Technical and functional cookies preferred-language Cookie for recording the language chosen by the user. Drupal 1 year
Statistical cookies atuserid Client-side visitor ID cookie (overrides server-side). AT Internet

Conservation period for France: 6 months

Conservation period out of France: 13 months

Statistical cookies Atauthority CNIL exemption cookie that allows the storage/recording of visitor consent. AT Internet

Conservation period for France: 6 months

Conservation period out of France: 13 months

Statistical cookies Idirxvr Historical visitor ID (backup server-side visitor ID cookie). AT Internet 13 months
Statistical cookies Atidx Secured visitor ID (backup server-side visitor ID cookie). AT Internet 13 months
Statistical cookies Atid Main visitor ID (backup server-side visitor ID cookie). AT Internet 13 months
Statistical cookies Atreman Keeps a prior attribution campaign in memory. AT Internet 30 days
Statistical cookies Atsession List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times. AT Internet 30 days

How to withdraw your consent?

On your first connection to the Website https://grif.totalenergies.com/, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.

To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).

5. Your rights / Contact

In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on your consent, you have also the right to delete your data and to data portability and you can request a restriction of processing and to withdraw your consent.

To exercise your rights and question us about your personal data processing, you can contact TotalEnergies Onetech SAS [email protected] or via the contact form.

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.